other
Posted 6 days agoEngagement Manager, Global Public Sector
at scaleai
Doha, QatarOn-site
Responsibilities
- Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities
- Manage the long-term health of clients by identifying and preempting areas of risk or concern
- Collaborate with the operational and engineering execution teams to track delivery and timelines
- Review, track and improve operational performances and be obsessed with continuous improvement
- A track record of structured, analytics-driven problem solving
Requirements
- Building custom AI applications for government
- As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how
- You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success.
- The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement.
- They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions.
- Have proficiency in reading, writing, and speaking in Arabic Ideally you'd have:
- experience in consulting or as a technical program management role in industry •
- Experience at a consulting firm or a leading tech company
- Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers
- A history of diligence and organization across multiple work streams
- At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
- Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
- We are expanding our team to accelerate the development of AI applications.
Experience
- 7+ years of total work experience, with
Benefits
- We comply with the United States Department of Labor's Pay Transparency provision .
Contact
- If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.
Additional details
- Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale.
- This team is responsible for generating, executing, and fostering Scale’s work outside of the United States.
- Providing high-quality training data for research institutions building LLMs from scratch
- Partnerships, upskilling, and advisory About the role:
- The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses. You will:
- Partner with clients to understand their most pressing problems and brainstorm how Scale can best help
- Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly
- A proven track record in B2B client facing roles and expanding client relationships
- An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
- Analytical, planning, and process improvement capability