operations
Posted 2 weeks agoStrategic Operations Associate
at Prompt
Hybrid
Responsibilities
- Facilitate communication, track progress, identify blockers, and drive follow-through. - Ad Hoc Strategic Projects: Jump into ambiguous or time-sensitive projects as needed, quickly developing context, organizing workstreams, and helping move initiatives from idea to execution.
- Build analyses that help leadership evaluate opportunities, tradeoffs, and risks. - Reporting & Synthesis: Gather inputs from internal systems, stakeholders, and external sources, then synthesize information into concise updates, memos, presentations, and recommendations. - AI-Enabled Research & Analysis: Use AI tools effectively to accelerate research, structure analysis, summarize information, and improve the quality and speed of strategic work.
Requirements
- The ideal candidate is someone who thrives in ambiguous, fast-moving environments, enjoys structuring complex problems, and is excited to work closely with senior leadership on projects that shape Prompt’s growth, go-to-market strategy, and operational priorities.
- Go-to-Market Strategy & Business Analysis - Pricing & Packaging Support: Assist with strategic work related to Prompt’s go-to-market motion, including pricing, packaging, segmentation, competitive positioning, and related business analysis. - Market Research: Conduct research on industry trends, customer segments, competitors, market dynamics, and new opportunities.
- experience in operations, strategy, consulting, business operations, or a similarly analytical/project-based role.
- - Analytical Strength: Strong quantitative and analytical skills, with the ability to structure problems, work with data, identify insights, and support strategic decision-making.
- - Data Tool Proficiency: Comfort working in Google Sheets or Excel for analysis, modeling, tracking, and reporting.
- - Research Ability: Strong ability to conduct market research, competitive research, and business analysis using a combination of internal data, external sources, and AI tools.
- - AI Tool Fluency: Comfortable using AI tools to support research, synthesis, analysis, and execution.
- - Project Management Skills: Ability to manage multiple workstreams, coordinate across stakeholders, track progress, and ensure follow-through in a fast-paced environment.
- - Communication Skills: Strong written and verbal communication skills, with the ability to synthesize complex information into clear updates, memos, presentations, and recommendations.
Benefits
- We aim to redefine what healthcare software should look and feel like by eliminating inefficiency and enabling providers to deliver better care.
- Perks - What you can expect: - Competitive salaries - Remote/hybrid environment - Potential equity compensation for outstanding performance - Flexible PTO - Company-wide sponsored lunches - Company paid disability and life insurance
- benefits - Company paid family and medical leave - Medical, dental, and vision insurance
- benefits - Discounted pet insurance - FSA/DCA and commuter
- benefits - 401k - Credits for online and in-person fitness classes/gym memberships - Recovery suite at HQ – includes a cold plunge, sauna, and shower Here at Prompt, we are committed to fostering a fair and respectful work environment.
Additional details
- Job Title: Strategic Operations Associate About Us Prompt is revolutionizing healthcare by delivering highly automated, modern software to rehab therapy businesses, the teams within them, and the patients they serve.
- We are seeking a highly analytical, resourceful, and proactive Strategic Operations Associate to join our Operations team.
- Reporting directly to the Vice President of Operations, this role will support a variety of high-priority strategic and cross-functional initiatives across the business.
- This position sits at the intersection of strategy, operations, data analysis, and execution.
- Responsibilities Strategic Project Management & Execution - Support High-Priority Strategic Initiatives: Partner closely with the Vice President of Operations to scope, coordinate, and execute strategic projects across the business.
- Help ensure priorities are well-defined, workstreams stay on track, and stakeholders remain aligned. - Cross-Functional Project Management: Support the VP of Operations in managing cross-functional initiatives involving teams such as Sales, Marketing, Customer Success, Product, Finance, and Operations.
- Translate findings into clear, actionable summaries for leadership. - TAM & Market Opportunity Analysis: Support total addressable market analysis and related strategic assessments to help evaluate growth opportunities, new market verticals, and potential expansion areas. - New Market Vertical Exploration: Help assess potential new markets or customer segments by researching market size, customer needs, competitive landscape, operational complexity, and strategic fit.
- Data Analysis & Strategic Insight - Data-Driven Decision Support: Use data to support strategic recommendations, business cases, and operational decisions.
- Operational Structure & Problem Solving - Ambiguity Management: Bring structure to undefined problems by clarifying objectives, identifying key questions, organizing next steps, and driving work forward with limited direction. - Operational Cadence & Accountability: Help create lightweight systems for tracking projects, decisions, owners, timelines, and follow-ups across strategic initiatives. - Resourceful Execution: Approach new problems with curiosity, judgment, and initiative.
- Be willing to move fluidly between high-level strategic thinking and detailed execution. Minimum