Social & Community Manager

IrelandOn-site

Responsibilities

Identify and nurture Aiven’s champions.
Ensure the high-quality content produced by our Developer Advocates actually reaches the community.
Track and report on community growth, engagement rates, and time-to-answer.

You are a master connector who thrives on building relationships, moderating healthy discourse, and turning casual users into lifelong Aiven advocates. Key
Experience managing community software (e.g., Discourse, Slack, Bevy, or Common Room) and an understanding of how to use these tools to automate workflows.
While you don't need to be a coder, you must be comfortable talking shop with developers.
You should understand what Kafka, ClickHouse, OpenSearch and Postgres are so you can route questions to the right experts.
You know how to handle trolls, de-escalate heated technical debates, and enforce community guidelines with grace.
You can manage a global swag program, a champions leaderboard, and multiple different forum categories simultaneously without breaking a sweat.

benefits are designed to help you thrive and grow, personally and professionally: Participate in Aiven’s equity plan.
Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time) Enjoy country-specific benefits for our global cast.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.