Identify and explore opportunities for sales process improvements and help drive enablement efforts
Identify and resolve issues that could prevent deals from closing in a timely manner
Report, track and follow-up on system related issues affecting your tasks until resolution
Drive special projects in data quality assurance across key areas of our sales team
Support new sales program initiatives as needed Basic
Requirements
Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more.
We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.
The ideal candidate must be an organized problem solver, data-driven, and have excellent analytical skills. Responsibilities
Serve as the trusted advisor and go-to resources to the Sales teams, building strong relationships for solving complex problems across O2C processes
Bachelor’s degree 2+ year of
experience in Sales Operations, Sales Enablement or Deal Desk Preferred
Ability to learn quickly in a dynamic and collaborative environment
Proficient with SFDC CPQ, Google and Microsoft Office products
The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises.
With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations.
Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
Benefits
The base salary range for this position is $83,000.00 - $125,400.00 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location.
The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.
Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply?
Your package may include: Competitive salary
Comprehensive benefits package
Flexible work arrangements Company equity*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Contact
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
Additional details
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital
Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization.
As a Deal Desk Specialist on the Deal Desk team at PagerDuty, you will work cross-functionally with Sales, Finance, Marketing, Security, and IT partners in all regions to streamline our Lead-To-Cash Flow.
You will be working with intelligent and driven individuals focused on delivering high impact projects.
Educate Sales teams on changes in processes, policies, and best practices to improve performance and release Sales capacity to core Sales activities
You will train, mentor and educate other members of the Deal Desk global team to enable them to provide excellent support to the Field and our customers.
Respond with urgency and be able proactively prioritize your workload.
Provide deal support to our global sales teams by assisting with manual order forms, deal guidance, system updates and reporting
Escalate deal-threatening issues to appropriate leaders when resolution cannot be achieved at the virtual team level