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Posted May 21

Customer Onboarding-Intern

at CommerceIQ

Bengaluru, IndiaOn-site

Responsibilities

  • Ensure High-Quality Deliveries: By ensuring a smooth and reliable delivery process, you will directly contribute to the success of our Customer Success team, giving them full confidence in the quality of every product delivery.
  • Drive Innovation: Help us explore and implement automation and AI-enabled workflows for our UAT processes, identifying opportunities to make our work more efficient and scalable.
  • Solve Problems: You'll have the opportunity to identify pain points in our delivery cycle and propose solutions, contributing to a culture of continuous improvement. Who You Are:

Requirements

  • CommerceIQ is building the AI platform that runs commerce for the world's largest brands.
  • We are not selling AI demos.
  • We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week.
  • experience in a fast-paced environment, directly impacting our delivery quality and customer satisfaction. What You'll Do:
  • Familiarity with project management tools and an interest in technology, automation, and AI is a plus.

Additional details

  • 2,200+ Customers 10 of Top 12
  • Backed by SoftBank, Insight Partners, and Madrona.
  • Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. Intern - Onboarding
  • We're looking for proactive and detail-oriented interns to join our team for a six-month period. This role is a unique opportunity to gain hands-on
  • Elevate our UAT Process: You will be instrumental in developing and standardizing our User Acceptance Testing (UAT) process.
  • This includes running UATs on new deliveries and existing customer configurations, ensuring everything meets our quality standards before it's handed over to our Customer Success team.
  • Someone who enjoys problem-solving and isn't afraid to take initiative.
  • A great communicator who can work effectively with different teams.
  • This internship is perfect for someone eager to learn about the ins and outs of a tech delivery cycle and make a tangible impact on a company's success.
  • We are an equal opportunity employer and value diversity at our company.

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