Global People Support - Team Lead

Bengaluru, IndiaOn-site

Responsibilities

Ensure an exceptional employee
Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE)
Coordinate and lead key projects for improvement across HR
Identify best practices that can be applied to improve work tasks and processes
Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking
Promote and lead change
Manage the case management system (Ops ticketing system) and team to establish service level agreements
Develop and maintain team standard operating procedures
Track HR metrics to identify areas for improvement. Develop and implement counter-measures to correct identified misses to goals Skills

experience by simplifying key processes
Proficiency in verbal & written communication in English
Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
Ability to analyze and identify patterns in large data sets.
experience in internet navigation and research – finding specific information about products in a timely manner. Minimum Requirements
Experience with HR systems such as Workday, Greenhouse, Confluence and Salesforce
Ability to manage multiple projects simultaneously with minimal supervision

Understanding of overall HR lifecycle – Core HR , Benefits, Talent Mobility, Equity, Compensation, Exits, etc.

Stripe is a financial infrastructure platform for businesses.
Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team
The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function.
We are nimble and flexible individuals that can wear many different hats.
We don’t mind working through ambiguity and love adding organization to chaos.
We believe that success is not defined by any one individual, but rather by the collective work of the entire team. Key Responsibilities
Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team