User Behaviour Analyst @NET A PORTER

London, United KingdomHybrid

Requirements

WHAT YOU WILL DO Analyse end-to-end journey s , identifying patterns in how customers move through key product discovery , editorial content and purchase pathways Segment behaviour to complement LTV modelling including high value cohorts, new visitors, first time buyers, as well as product category or brand adjacencies Analyse cross-channel traffic behaviour across paid, organic, search and CRM journeys, understanding how acquisition source influences onsite engagement and conversion Track repeat behaviour
experience interpreting digital behaviour and customer journeys within an ecommerce environment Deep curiosity about how customers browse, engage and shop, with the ability to spot patterns, friction points and opportunities within complex behavioural data Able to translate data into clear, commercially relevant insight and recommendations for non-technical stakeholders Comfortable working across large datasets and multiple behavioural data sources to build a complete picture of customer intent and journey

Experience working with analytics and behavioural insight tools such as GA4, Contentsquare, Databricks, Snowplow, BigQuery or similar platforms preferred WHAT WE OFFER 25 days holiday per annum (plus UK bank holidays) Private medical and dental cover schemes Matched contribution pension Flexible working Staff discounts Life assurance cover LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply.

NET-A-PORTER is the leading luxury fashion destination for women.
The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.
Today, NET-A-PORTER continues to own discovery, inspiration , exceptional curation, customer
NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments.
PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.
NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.
To support our Site Analytics & Optimisation team we are searching for a User Behaviour Analyst (f/m/d) to be based in our London office.
benefits that diversity brings to our workplace, our business and our customers.
We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.