operations
Posted Apr 17Operations Associate
CanadaRemote
Responsibilities
- - Build an internal predictive analytics model to catch bad payers earlier with high accuracy.
Requirements
- - Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing efforts.
- Interview with one of our Co-CEOs *After submitting your application, please check your spam folder periodically over the next few days for updates.
Benefits
- We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.
- This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
- We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
- Experience will be taken into consideration for both (a) the work you’re placed into once hired and (b) compensation.
Contact
- Founded in 2016, we are a remote-first team of over 1,000 people building a top YC company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022.
- WHO WE'RE LOOKING FOR We find those who are most successful in this type of role: - Are insatiably curious and notice non-obvious clues and patterns: Curiosity https://creatingvalue.substack.com/i/46535664/noticing-and-curiosity sits atop our company values.
- Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Additional details
- ABOUT CLIPBOARD Our mission is to uplift as many communities as possible.
- Overview The Operations Strategy Associate role is a generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities.
- You’re likely someone who’s interested in and capable of solving different problem types, you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough.
- These are the ingredients for a problem-solver who is eager to flex into multiple different types of roles and
- responsibilities depending on what’s needed and most impactful.
- While we know that you'll likely start working within one of our Operations teams, we don’t know exactly what work or projects you’ll drive out of the gate, so you’ll notice the work we’re advertising isn’t entirely specific.
- Some candidates may begin in more execution-focused roles within Operations (similar to CX), depending on their strengths, while others may take on project or team leadership earlier on.
- about the role: it will be high-impact, fast-paced work that directly affects our customers, product, and business.
- In terms of “what might I actually do” – here’s a list of example initiatives to give you an idea: - Redesign our process for reaching out to workplaces about converting them to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process.
- - Spearhead a quality task force that ensures top quality for our biggest customers.