Sales Manager - Ouagadougou

Burkina FasoOn-site

Responsibilities

Customer Onboarding & Engagement - Guide new customers through the onboarding process, ensuring they fully understand and effectively use our platform. - Conduct outbound calls and follow-up sessions to trigger first-time payments and support early adoption.

Skills & Competencies - Strong communication and interpersonal skills; fluent in English, French and local languages. - Results-driven, highly organized, and capable of working independently in a fast-paced, dynamic environment. - Excellent problem-solving abilities with a strong customer-centric mindset. - Proficiency with CRM tools and data analysis to monitor and enhance customer performance.
experience working in or with emerging markets - A “no task is too small” attitude and a willingness to go the extra mile to ensure customer success. -
Experience in early-stage VC-backed startups, top-tier consultancy, or working with emerging markets is preferred. - Flexibility to split time between office work and field visits nationwide to build strong customer relationships. -
Experience building and working with online CRM tools - Hungry for high pace, rapid growth, broad exposure, and autonomy.

Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve.
Additional Information - This is a full-time position with competitive salary, share options, and

Capi http://www.capimoney.com/ is building the financial infrastructure for emerging markets trade.
And we’re looking for more people to join our team! Take a look through Capi’s mission & values. https://capimoney.com/mission-and-values ABOUT THE COMMERCIAL TEAM Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders.
We've won some cool awards recently too! Check them out: - Startups UK Top 100 (No. 24) https://startups.co.uk/startups-100/2026/capi-money/ - Viva Technology Top 100 https://vivatechnology.com/top-100-rising-european-startups - Welcome to the Jungle's Fintech's Finest Top 50 https://employers.welcometothejungle.com/fintechs-finest-50