customer support
Posted 1 weeks agoEnterprise Customer Success Manager
at Guesty
On-site
Requirements
- experience to business growth.With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.If you’re looking to grow your career in a dynamic,
Additional details
- Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations.
- We’re a fast-growing global startup that’s transforming how the industry works — from guest
- You will own a portfolio of enterprise and strategic accounts — the highest-MRR, highest-complexity accounts in EMEA — and be accountable for growing revenue, deepening SaaS product adoption, and protecting gross retention.This is not a support role.
- You are a trusted commercial partner to your accounts and an internal advocate for their needs.
- You will lead executive relationships, drive structured expansion conversations, and work closely with Sales, RevOps, and Product to move the needle on SaaS attach and account health.