Concierge RSR

Northborough, United StatesOn-site

Responsibilities

Schedule homeowners’ technical measure, installation date, and reminder calls Work with Sales Representatives to resolve any paperwork issues, change orders, on-hold jobs, or jobs in progress Send out the post installation survey and resolve any post installation situations
Provide Signature Service customer service to homeowners Create and maintain homeowners’ job files Build a concrete relationship with the homeowner Work with RSR's to move the homeowner's job through the process Work with Sales Reps to resolve any paperwork issues, change orders, on-hold jobs, or Job's in Progress Resolve any post install situations.

experience in upgrading their homes. Please note: this individual will work a flexible schedule, but mainly 9:30am-6pm, Monday through Friday.

experience Solid and accurate data entry skills Strong communication and time management skills Competency in Microsoft Office software High attention to detail and organization abilities Excellent interpersonal skills and the ability to manage simultaneous task PAY RANGE: $27.45 - $39.75 CULTURE AND
To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and
benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our
benefits include: 401 (k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing
Medical, Dental and Vision Coverage
Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA) Life Insurance Paid Time Off & Paid Holidays Paid Maternity Leave & Paid Parental Leave
PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate.

ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do.
The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
JOB DESCRIPTION: Our greater Boston team is looking for a Concierge to join their team! The Concierge role will provide Signature Service by being a single point of contact for the homeowner.
We are looking for an accomplished, driven, and collaborative candidate to help perfect our customers'
BENEFITS: At Andersen, we believe our people are at the heart of everything we do.
Every day, their talent, dedication and passion enables us to be the most trusted window & door company.
benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific
Career Growth Planning & Nationwide Career Opportunities *For employees covered by a collective bargaining agreement, some