engineering
Posted 4 hours agoConversational AI Chat Bot Developer, Cognigy
at TTEC Digital
London, United KingdomOn-site
Requirements
- The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform.
- You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical
- experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key
- Responsibilities: responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.
Benefits
- Our vision is the same, a place where employees know they can thrive.
Additional details
- At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer
- This is a hands-on, technical role for individuals skilled in technical development experience.