other
Posted 3 hours agoIOP/PSC Team Lead
at Natera
United StatesRemote
Responsibilities
- Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs; specifically, but not limited to, the MPX platform. •
- Support onsite visit preparations, shadowing staff as needed to ensure protocol adherence and identify opportunities for process improvement.
- Supervise, mentor, and develop a team of phlebotomists across designated
- Ensure all team members maintain compliance with specimen handling protocols and EMR documentation.. •
- Oversee supply chain needs, including ordering and tracking supplies.
Requirements
- Lead may be required to cover at their clinics as needed, where they will serve patients by identifying the best method for retrieving blood, preparing specimens for laboratory testing, and performing screening procedures.
- Education : High school diploma or GED required. •
- Certifications : Phlebotomy Certificate required as per state regulations.
- High proficiency in problem-solving, conflict resolution, and time management. •
- Familiarity with clinical compliance standards •
- Ability to manage and prioritize tasks in a dynamic environment. •
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.
Benefits
- Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
- benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
- benefits include pregnancy and baby bonding leave, 401k benefits, commuter
Contact
- For more information, visit www.natera.com .
- Link: https://www.natera.com/notice-of-data-collection-california-residents/
- Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY.
Additional details
- The Lead for the Phlebotomy Solutions team will be responsible for assisting with the team's day-to-day operations and ensuring excellence in patient care coordination, phlebotomy services, and administrative operations.
- This role focuses on supporting daily team management, operational efficiency, and compliance.
- The Lead will support seamless collaboration between field teams, patients, and operational departments.
- This position requires strong organizational, leadership, and communication skills and will include up to 50% travel to support audits, onsite visits, and team training initiatives. Primary Responsibilities
- Assist with the coordination and execution of audits as indicated •
- Provide daily support to the Phlebotomy Solutions team. •
- Locations. Handle recruitment, onboarding, and training of new in-office phlebotomists. •
- Proactively mitigate issues that could impact operational performance. •
- Partner with Field Sales, Clinical Operations, and Compliance to resolve issues and ensure cohesive patient support. •
- Assist with team meetings to share updates, disseminate best practices, and reinforce Natera’s standards of excellence.