management
Posted Jun 9CEO / General Manager
Australia Bondi Junction Delacon, AustraliaOn-site
Requirements
- Delacon helps organizations transform customer conversations into measurable commercial outcomes through AI-enabled call intelligence, attribution, and analytics capabilities.
- The platform combines call tracking, telephony infrastructure, marketing attribution, AI-driven speech analytics, and actionable insights that enable organizations to improve marketing effectiveness and connect customer interactions directly to business performance.
- Job Description: The next leader will be expected to: Accelerate profitable growth Strengthen revenue durability Scale AI-enabled value creation Preserve organizational trust and culture Improve commercial predictability Build stronger repeatable growth mechanisms Strengthen commercial effectiveness through measurable and evidence-based growth systems Key
- Responsibilities: Strategy & Business Leadership Define annual and long-term strategic plans Translate strategy into quarterly execution priorities Lead planning, forecasting, and QSR processes Align commercial, operational, and product priorities Financial & Commercial Leadership Own full P&L performance including: Revenue growth Profitability Pricing strategy Customer retention Working capital Operational efficiency Growth & Go-To-Market Leadership Review and strengthen GTM architecture Improve pipeline
- However, they must demonstrate: Strong technology fluency Credibility with product and technical teams Understanding of AI-enabled transformation Ability to translate technology decisions into measurable commercial outcomes Leadership & Organizational Development Lead distributed teams across Australia and India Develop leadership capability Improve accountability Strengthen succession planning Preserve trust during change Candidate Profile: Required
- Experience leading cross-functional organizations Preferred
- Experience Enterprise software exposure AI transformation
- Demonstrated ability to translate product and technical capabilities into measurable customer value and commercial outcomes is highly valued.
- Can you take an AI-enabled business with strong operational and commercial foundations and lead its next phase of scalable growth while preserving the culture, trust, and execution quality that made it successful? Worker Type: Regular Number of Openings Available: 1
Benefits
- Compensation: Competitive executive package including: Fixed base salary Short-Term Incentive (STI) Long-Term Incentive (LTI) aligned with sustainable long-term value creation.
Additional details
- Job Summary: Reports to: Global COO Founded in: 2003 Acquired by Volaris Group in: 2023 Delacon is a global technology business headquartered in Australia operating in the Call Intelligence and Conversation Analytics category.
- Experience scaling technology businesses approximately from $5M–$15M+ Strong SaaS and recurring revenue understanding
- experience APAC exposure Portfolio or decentralized operating environments Martech, Adtech, Call Analytics, or adjacent industry
- Demonstrated success scaling technology businesses is considered significantly more important than industry specialization.