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Posted Apr 21Implementation Manager- EMEA
at Campfire
London, United KingdomOn-site
Responsibilities
- requirements - Manage data migration from source systems (ERP, GL, spreadsheets) and ensure accuracy of financial data - Lead testing and validation of financial workflows, reporting outputs, and system configuration - Identify risks or discrepancies early across data, processes, or timelines and drive resolution with internal teams - Serve as the primary customer contact throughout implementation, providing clear communication and guidance - Partner with Product, Engineering, and Customer
Requirements
- Our Story Campfire is a next-gen core accounting platform built for modern mid-market finance teams.
- Implementation Managers own the entire implementation process, including kickoff, configuration, data migration, testing, go-live, and transition to Support or Customer Experience.
- The role requires strong project management, technical understanding of the platform, and clear communication with customers.
- WHAT YOU’LL DO - Own end-to-end customer implementations from kickoff through go-live - Lead implementation projects with a focus on aligning the platform to each customer’s accounting workflows and financial reporting needs - Configure the platform based on customer chart of accounts, reporting structures, and operational
- Experience teams to resolve technical or workflow challenges - Ensure a smooth transition to Customer Success and Support after go-live What Success Looks Like - Customers successfully go live with financial workflows and reporting fully operational - Financial data and reporting outputs reconcile accurately after migration - Customers are confident using the platform to manage core accounting processes at launch - Implementations stay on schedule with minimal rework post go-live - Clear documentation and
- Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle). - Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations) -
- Experience leading software implementations or complex system rollouts - Comfort working with financial data, system configuration, and data migration - Strong problem-solving skills with the ability to identify risks early - Clear communication with finance stakeholders and technical teams, with a strong client-first mindset - Ability to manage multiple implementations in a fast-paced environment
Additional details
- Please note: This role is based in London and requires working in the office five days per week alongside the team.
- Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows.
- In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams.
- We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.
- ABOUT THE ROLE We are looking for an Implementation Manager to lead customer implementations from start to finish.
- This is a fully execution-focused role responsible for ensuring customers successfully launch and start using the platform.
- You will work closely with customers and internal teams to keep implementations moving, identify risks early, and ensure a smooth and successful launch.