Scaled Customer Activation Manager | Bill Pay Specialist

New York, United StatesRemote

Requirements

experience in customer success, account management, technical consulting, or product operations. - Bill Pay / AP, Accounting Implementation Experience -
Experience collaborating with Product and Engineering partners to share feedback, troubleshoot issues, and design workarounds.
Experience working with accounting partners, Private Equity, or Venture Capital. -
Experience contributing to the development or scaling of new teams or programs. - Familiarity with accounting systems such as QuickBooks Online, NetSuite, Sage, or Microsoft Dynamics. -
Experience in financial services sales. - Background in high-growth startups. - Knowledge of accounts payable or procurement processes.
Unlimited AI token usage

We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
Health and wellness stipend
Weekly coffee stipend UNITED STATES
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay Pet insurance
In-office perks: lunch, snacks, drinks, and more
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM
Private medical insurance through Freedom Elite
Workplace pension through Penfold, with salary sacrifice option

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.
The problems are high-stakes, data-dense, and unforgiving.
We care less about where you trained and more about what you’ve built.
At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp.
We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE Bill Pay Specialist Customer Success Managers own the activation and growth of clients leveraging Ramp’s Bill Pay tool.
As an early member of this team, you will play a key role in building and refining the program, defining the implementation motion, and shaping how Ramp activates and supports Bill Pay users at scale.
WHAT YOU'LL DO - Become an expert in Ramp’s Account Payable (Bill Pay) and Procurement products and drive efficient, thorough onboarding of new customers at scale.