Senior Jira Administrator

On-site

Responsibilities

Manage Atlassian Jira Cloud at Canonical
Design, document, and implement processes and automation in Jira
Design, document, and implement integrations between Jira and the data warehouse
Create analytical dashboards to enable stakeholders make data-driven decisions
Create learning resources that scale

Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.
We are hiring a Jira Administrator to manage the Atlassian Jira Cloud at Canonical, including the administration, configuration, automation, and integration responsibilities.
Our goal is to enable Canonical engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and enable teams to make data-driven decisions.
We own a wide range of systems including popular SaaS solutions, such as Jira, Salesforce, NetSuite, Greenhouse, GSuite, and a few dozen others.
To achieve this goal, we leverage Python and Go in combination with open source tools, such as Airbyte and Temporal.
Experience with Atlassian Jira and its ecosystem as an administrator
Understanding of common Jira usage patterns for various technical and non-technical departments •
Experience as a software developer in Python
Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
Experience with complex cross-project automation What we offer colleagues
As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT and the cloud, we are changing the world of software.

We consider geographical location, experience, and performance in shaping compensation worldwide.
We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance.
In addition to base pay, we offer a performance-driven annual bonus or commission.
Personal learning and development budget of USD 2,000 per year
Annual compensation review Recognition rewards
Annual holiday leave
Maternity and paternity leave

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets.
Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.
The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles.
Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We expect the highest engineering quality, rigorous documentation practices, and effective stakeholder management abilities.
The role is in the Commercial Systems team that integrates business systems used at Canonical to ensure reliable data flows at the right time to the right place, and to automate business processes across the company.
Our work helps to make data-driven decisions, and increases the efficiency of business operations.
Location: This role can be held anywhere in EMEA time zones. The role entails
Work with engineering, operations, and support teams at a global scale