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Posted 1 weeks agoCustomer Centre Agent | Wetherill Park
GlobalRemote
Responsibilities
- Handle a range of inbound customer calls from around the state.
- Effectively manage customer orders for concrete and quarry products Shifts starting from either 6am or 8am and then work an 8-hour shift.
Requirements
- Confident in picking up new technology, we use SAP and Microsoft programs along with some internal systems. Industry
Benefits
- experience in 1 or more of the following Retail, Fast food/Hospitality, Banking, Insurance, Services Sector, Government.
- What We Offer: Salary from $80k + super Saturday work is paid additional to salary Company laptop Resources to work remotely Free onsite parking Close knit team with a flexible working dynamic Ongoing career and development opportunities Why Hymix We invest in our people with structured learning, leadership programs and opportunities to grow across Australia and internationally.
- What’s on offer Enjoy a comprehensive range of perks including salary sacrifice options, extensive learning and development, paid parental and grandparent leave, and discounts on concrete and quarry products.
- Access novated leasing, discounted health insurance and gym memberships, plus savings on car hire.
Additional details
- Reporting to the Hymix State Manager, you and your team are responsible for delivering a high level of customer service.
- We are looking for reliable and conscientious individuals with a passion for customer service to join our friendly Customer Service Centre team located in Wetherill Park, NSW.
- With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.
- About the Role: Delivering remarkable customer service and great results, to help ensure we are planning towards the perfect day for our customers.
- Working 2 x half day Saturdays p/month and have the option to work those from home.
- Experience Required: Absolutely no logistics or construction industry
- experience necessary - learn it all through our well-established and structured training program. Customer service
- Problem Solving – working together and innovate to meet the challenges of the day.
- Resilience – being able to take on a challenge with a calm and solutions focussed composure.
- We celebrate our staff milestones with regular morning teas and lunches, hold fun social activities throughout the year.