LTL Operations Specialist

Remote

Requirements

experience in LTL Freight, logistics, or transportation operations - Strong understanding of LTL carrier networks, pricing structures, and service levels - Proficiency in transportation management systems (TMS) and Google Workspace - Excellent problem solving skills - Excellent communication skills — able to present data and recommendations to senior leadership clearly.
- Demonstrated team player mindset with the ability to collaborate effectively across departments Nice to Have -

- Assist in process improvement initiatives and system optimizations What We're Looking For Required - 3+ years of

Experience with other service levels and modes - including white glove and full truckload - Familiarity with freight audit and payment processes. - Background in supply chain finance or transportation accounting. Compensation &
Benefits - Fully remote work environment - Competitive base salary commensurate with experience. $45k-50K - Performance-based bonus tied to divisional margin and operational KPIs. - Health, dental, and vision insurance. - PTO and paid holidays.

They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation https://www.linkedin.com/pulse/announcing-cloudtrucks-tobenna-arodiogbu/.

Responsibilities - Coordinate and manage daily LTL shipments, including scheduling pickups and deliveries - Track and trace shipments, providing updates to customers and internal stakeholders - Monitor shipment performance and proactively resolve service failures before they impact customers.
- Resolve exceptions such as delays, damages, or lost freight in a timely manner - Ensure accurate documentation, including bills of lading, proof of delivery, and other inspection documents when applicable - Audit carrier invoices for accuracy, identify discrepancies, and file billing disputes to ensure proper cost recovery.