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Posted Jul 22, 2025Lead Store Advisor, Hyundai Store
at Ooon
Seoul, South KoreaOn-site
Responsibilities
- - Lead and maintain exceptional stock room strategy and inventory management standards
Requirements
- - Maintain in-depth knowledge of technical product information and stay up to date with On’s global activities and projects (e.g. sustainability efforts, athlete stories)
- experience within a consumer-facing or retail work environment, preferably in a supervisory role
- - Ability to take initiative, learn quickly, and work both independently and as part of a team
- Experience with Microsoft Dynamics and / or other ERP (Enterprise Resource Planning system) is preferred, but not required.
Additional details
- This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team and assist in the successful launch and ongoing operations of On’s first store in Korea.
- As a Lead Store Advisor, your passion for delivering exceptional customer service in a fast-paced environment while maintaining a positive work environment for our team will be a core part of driving On’s Direct-to-Consumer (DTC) approach.
- On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Your mission
- - Continuously lead and communicate through On's values and brand philosophy in team and customer interactions
- - Foundational cash handling expectations and standardized operating procedures – example; responsible for all cash transactions and opening and closing of tills, point of sale systems etc.
- - Opening and closing store procedures and ensuring loss and prevention standards are followed
- - Coach the team to ensure excellent standard of all technical product knowledge
- - Contribute and streamline feedback to continuously improve store processes, customer engagement and team happiness in line with our company culture of radical candor
- - Maintain the visual standards in the store to deliver a premium
- - Create an inclusive workplace culture by treating all employees and customers with respect.