Customer Account Manager - SMB

IndiaHybrid

Responsibilities

Own a Book of Business strategy that drives adoption, engagement, measurable value, and growth.
Build tailored account strategies that guide customers to achieve hiring and talent development goals while ensuring retention and expansion.
Cultivate executive and stakeholder relationships to position HackerRank as a critical partner in workforce strategy.
Proactively manage customer health with check-ins, QBRs, and success planning to ensure seamless renewals and expansions.
Maintain accurate forecasts and pipeline visibility to align growth opportunities with customer needs. Who you are

Software has entered an era where humans and AI build side by side.
experience with B2B SaaS companies.
Familiarity with developer hiring or technical assessments.
Skill in engaging HR/Talent and Technical decision-makers to align hiring and workforce planning goals. You will thrive in this role if

In this role, you will be instrumental in shaping HackerRank's vision of prioritizing "skills over pedigree" in developer hiring and career growth.

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