Staff Product Engineer

Dublin, IrelandHybrid

Responsibilities

Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems. •

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce.
Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working) • You will have
experience with Distributed systems • 2+ years of
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users.
Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy. Benefits
MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies

Competitive salary and equity in a fast-growing start-up
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones

Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support.
Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.
You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy.
Learn more about our engineering culture at intercom.engineering
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they. •
Care about agility as much you care for scalability and availability.
Continuous deployment keeps us focused on incremental releases.
Even our biggest technical achievements roll out piece by piece, feature flagged out of sight. •