operations
Posted Jun 3Product Operations Specialist
at Aiven
PortugalHybrid
Requirements
- About the Role Product Delivery Operations at Aiven is building operational excellence across a fast-growing, cross-functional organization.
- What makes this role different today: we're not looking for someone who uses AI occasionally.
- We're looking for someone who defaults to AI — someone who sees automation, agents, and AI-assisted workflows as the natural starting point when solving operational problems.
- AI without solid process thinking creates faster chaos. You'll need both.
- What You'll Do Own and drive the Product Delivery Lifecycle — from ideation to launch — building the process and then making it smarter over time Design and automate operational workflows using AI tooling, reducing manual effort across metrics reviews, reporting, and process tracking Support business and metrics review cadences , leveraging AI to surface insights and keep data current Fix broken operational workflows by working directly with engineering managers, product managers and Technical Program
- experience building process from zero to one — you've created structure where none existed and can show it AI-first operator — you actively use AI tools in your day-to-day work and have built or contributed to AI-assisted workflows, automations, or agents Strong communication and stakeholder management; you influence without authority Change management
- experience — you bring people along, you don't just roll things out Solid understanding of the software development lifecycle and how product organizations operate Comfortable in ambiguity and fast-changing environments Nice to have: Hands-on
- experience with workflow automation tools (e.g., n8n, Zapier, Make) or building lightweight AI agents Familiarity with Jira, Notion, Linear or similar tools — depth of expertise matters less than genuine hands-on use
- Experience with prompt engineering or structuring AI-assisted processes at team or org level Amazing! What’s next: If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch! Global
Benefits
- Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.
- benefits are designed to help you thrive and grow, personally and professionally: Participate in Aiven’s equity plan.
- Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time) Enjoy country-specific benefits for our global cast.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.
Contact
- At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.
- If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.
- There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io . #LI-Hybrid
Additional details
- We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions.
- As a Product Operations Specialist, you'll be the connective tissue between domain leaders, engineering, and product management teams — removing friction, designing process from zero to one, and making our teams faster and more predictable.
- At the same time, the foundation of this role is operational discipline.
- Balance work and life with our hybrid work policy.
- Choose the equipment you need to set yourself up for success.
- Use your Professional Development Plan budget for learning opportunities.
- Receive holistic wellbeing support through our global Employee Assistance Program.
- How to Recognize and Avoid Employment Scams: There has been a rise in fake job postings used by scammers to get personal information.
- Equal Opportunities: Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes.
- Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates.