other
Posted May 12Business Process Architect - Salesforce
at Goodyear
Hybrid
Responsibilities
- Design Flows and automation, set up security/sharing models, roles, permission sets / groups, and territory structures.
- Support multi‑country rollout preparation and ensure all configuration aligns with global architecture and standards.
- Coordinate integrations (e.g., ERP, visit tracking, product data) using standard Salesforce patterns.
- Support and validate multi‑country data migrations, ensuring data quality, compliance, and consistency with the global Sales Cloud operating model.
Requirements
- The Business Process Architect has grown their single-system focus into a cross-functional understanding of how multiple business/technical processes interact with one another.
- As a Salesforce Developer, you will be the technical engine behind our global Sales Cloud implementation and the lead for innovation within our Automotive Cloud ecosystem.
- Your primary mission is to leverage Agentforce to build autonomous agents that assist our sales teams while configuring industry-specific features such as the Vehicle Console and Fleet Management.
- While you possess the technical depth to build bespoke interfaces when necessary, you will prioritize low-code automation, AI reasoning, and "clicks-before-code" strategies to ensure our Salesforce instance remains agile, intelligent, and aligned with modern automotive standards.
- Primary Purpose of the Position Agentforce & AI Orchestration Building/refining autonomous agents; configuring topics, actions, and instructions to provide AI-driven sales support.
- Advanced Flow & Automation As our Salesforce Developer for AI & Automotive Cloud, you will transform global sales processes through autonomous Agentforce solutions and sophisticated low-code automation.
- Automotive Cloud Configuration Implement and optimize the specialized Automotive Data Model to provide a comprehensive 360-degree view of the vehicle lifecycle, from manufacturing to fleet delivery.
- You will focus on building robust, scalable code and bespoke user interfaces that bridge the gap between standard functionality and unique global business needs. Basic
- Qualifications Bachelor’s degree in MIS, Computer Science, Engineering, Technology, Business Administration or equivalent
- experience (minimum 6 years in IT / Salesforce roles) Salesforce Certifications preferred: Salesforce Certified Administrator Salesforce Certified Platform Developer Salesforce Certified Application Architect Salesforce Accredited Professional – Automotive Cloud Skills &