sales
Posted Apr 9Staff Salesforce Architect, Sales & Service Cloud
at Natera
Austin, United StatesOn-site
Responsibilities
- Design end-to-end solutions integrating Sales and Service Cloud; establish metadata frameworks, custom objects, and data models for scalability
- Define platform standards, coding guidelines, and integration patterns; ensure compliance with Salesforce Governor Limits and platform constraints
- Lead org hygiene initiatives, technical debt reduction, and long-term roadmap evolution
- Architect complex workflows, automation, omni-channel, and AI-driven capabilities (Einstein Analytics, Einstein Copilot)
- Design secure integrations (MuleSoft, AWS, REST/OAuth) between Salesforce and enterprise systems
- Lead implementation of key initiatives (data cloud, person accounts, skill-based routing) from design through production
- Guide Salesforce developers and admins; conduct design reviews and architecture validation
Requirements
- We are seeking an exceptional Staff Salesforce Architect to lead the design and evolution of our Sales Cloud and Service Cloud platforms.
- In this strategic role, you'll own the technical architecture, govern platform standards, and drive transformation initiatives that impact thousands of users across go-to-market and customer success functions.
- You'll be our technical authority on Salesforce best practices, scalability, and innovation. What You'll Do
- Expert-level knowledge of Apex, Lightning Web Components (LWC), Flows, and SOQL optimization
- Proven ability to design secure, scalable integrations (REST APIs, OAuth, SSO, MuleSoft) •
- Strong knowledge of Salesforce Governor Limits, performance optimization, and data modeling Preferred:
- AWS, MuleSoft, or Heroku integration experience •
- Experience with Einstein Analytics, Einstein Copilot, or AI-driven Salesforce capabilities
- Salesforce Certified Application Architect or System Architect (or both)
- Security Mindset: Deep understanding of data governance, OAuth, SAML, multi-tenancy, and compliance frameworks
- Mentorship: Ability to elevate team capability through code review, design collaboration, and knowledge sharing Why Join Natera
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.