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Posted 2 weeks ago

Account Director, Startups

at openai

Sydney, AustraliaRemote

Responsibilities

  • - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.

Requirements

  • About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity.
  • In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business.
  • The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible.
  • About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team.
  • You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform.
  • Many of the most disruptive and category-defining AI applications are being created by startups.
  • The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances.
  • You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress.
  • - Partner with AI Deployment Engineers to drive successful technical engagements with startups.
  • experience of building with OpenAI, synthesizing product feedback from insights gathered through our work with startups. - Closely monitor the industry and startup landscapes and contribute to corporate strategy. - Support the recruitment and onboarding of teammates. - Support the development of company culture.
  • experience selling platform-as-a-service (PaaS), cloud, or other API products. -
  • Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or someone who has worked closely with startup customers.
  • Experience supporting customers across Asia-Pacific in multiple markets and languages, particularly Mandarin Chinese, Korean, and/or Japanese.
  • You’re excited to educate customers on AI and help them plan for the future. - Are a builder.
  • You deeply understand go-to-market best practices and continually raise the bar for our organization.
  • About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence

Benefits

  • This role is a mixture of technical understanding, vision, partnership, and strategy.
  • You are motivated to deeply understand your customers’ priorities and help them achieve their vision for using our models to improve their products and services.

Additional details

  • This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization.
  • You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers.
  • You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models.
  • In this role, you'll: - Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management.
  • - Own consumption and contracted revenue targets while managing revenue forecasts.
  • - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
  • - Supporting the growth and product development of fast-growing, high-performing companies.
  • - Working directly with C-level executives and startup founders.
  • - Communicating technical concepts to customers and internal stakeholders.
  • - Gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects. - Nice to have:

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