design
Posted Mar 17UX Research & Design Lead
at Street Group
United States ( ), United StatesRemote
Requirements
- experience of public servants and the people they serve? If so, Grant Street Group may be the perfect fit for you.
- We’re investing in: Raising the overall UX bar across products Building intuitive, accessible, and consistent experiences Thoughtfully incorporating AI as a design and research partner where it adds real value
Benefits
- Then you’ll help us continue to refine our operations and build a shared vision of our future, in which the UX team & principles are an integrated and integral part of our software development practices.
Additional details
- Are you an experienced UX practitioner who loves both research and design, thrives on solving complex problems, and has a strong track record of leading UX teams? Do you enjoy helping others deepen their craft, improve processes, and build healthy collaborations with other teams/departments, leads/managers, and stakeholders? Do you want to play a part in meaningfully improving the digital
- About Grant Street Group & Our UX Team Grant Street Group builds cloud‑based software for public sector clients, including platforms for tax collection, electronic payments, and related government workflows.
- Our products are used by millions of taxpayers and thousands of government staff each year. Our User
- Experience (UX) Research & Design team members are embedded within our product teams, developing expertise in their assigned product and its users, and working with Product Leads/Managers to ensure they are involved in the right projects at the right time.
- They also stay connected as a whole UX Team; meeting regularly to discuss standards and best practices, and ensure we're advancing UX Research & Design in a clear & consistent manner across our organization.
- About the Role We’re hiring a UX Research & Design Lead to lead and grow our UX team while also staying engaged enough with the work to be a credible “player‑coach.” This is a highly collaborative role with significant ownership over day‑to‑day UX operations and how this team contributes to our long‑term product strategy.
- You’ll start by working alongside our existing UX Researchers & Designers to learn our products, users, and ways of working, then gradually take on operations & strategic leadership for a growing team.