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Posted 20 hours agoCampus Hospitality Concierge
at Unum Group
Atlanta, United StatesOn-site
Responsibilities
- requirements Conduct routine checks of meeting spaces to confirm setups, technology readiness, and overall presentation Coordinate with Onsite Management, Facilities, AV, and other partners to address campus issues and maintain a high standard of space quality Monitor meeting spaces throughout the day and coordinate resets between meetings to support seamless transitions Ensuring the office remains clean and orderly by performing regular checks of janitorial, repairs/maintenance, and addressing
- Support day-to-day hospitality operations to ensure a seamless meeting and workplace
Requirements
- experience across the Atlanta campus.
- experience across the campus Provide responsive, on-demand support by addressing employee and guest needs, questions, and service requests Triage requests and connect individuals with appropriate teams or resources Provide first-line technical support for common workplace and meeting-related issues, using standard procedures, checklists, and knowledge-based resources, including troubleshooting day-to-day login/access issues (within assigned scope), audio/video connection problems, basic hardware
- responsibilities Job Specifications Associate or bachelor’s degree in hospitality, business, communications, or related field (or equivalent experience) 2–4 years of
- experience in hospitality, customer service, workplace services, or a related field
- Experience providing front-line, customer-facing support in a professional environment Basic technology aptitude and first line-line troubleshooting capabilities Strong customer-service mindset with the ability to deliver responsive, on-demand support in a fast-paced setting Excellent organizational and time management skills with strong attention to detail Ability to manage multiple priorities in a fast paced, customer focused environment and adapt to changing needs with a high level of professionalism
- Experience supporting meetings, event, or conference center operations Familiarity with conference room scheduling or workplace management systems (e.g., EMS or similar platforms)
- Experience working in a corporate or campus environment Exposure to coordinating vendors or service partners (e.g., catering, AV, facilities) Interest in hospitality, workplace experience, or event planning as a career path ~IN1 #LI-LS1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide.
Benefits
- To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive
- benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the
- The base salary range for applicants for this position is listed below.
- Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $52,440.00-$99,100.00 Additionally, Unum offers a portfolio of
- benefits and rewards that are competitive and comprehensive including healthcare
- benefits (health, vision, dental), insurance
- benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All
Additional details
- Job Posting End Date: August 06 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee
- benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments.
- And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.
- benefits listed above are subject to the terms of their individual Plans .
- And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers.
- Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.
- Help us help others, and join Team Unum today! General Summary: This position serves as a primary point of contact for employees and guests, delivering a high-quality, service-oriented
- The role is responsible for providing on-site administrative and hospitality support.
- The Concierge partners with internal teams and service providers to support day-to-day operations, including but not limited to meeting space management and workplace hospitality services.
- This role helps ensure a seamless, responsive, and professional campus