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Posted 5 hours ago

Store Leader, Gangnam-gu, Seoul

at Ooon

Seoul, South KoreaOn-site

Responsibilities

  • Hire & Manage schedules for all store advisors, collaborate with our Talent team for talent administration & development (e.g. payroll, onboarding, career progression and recruiting)
  • Establish and build external partnerships to boost community engagement
  • Take responsibility and create business drivers for store performance and monitoring of relevant store KPIs
  • Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels and FoH (Front-of-House) operations for exceptional customer service
  • Support piloting, innovation and implementation of new retail solutions
  • Execute product strategy and work closely with our sales planning and retail marketing team for optimize sales funnel & visual merchandising

Requirements

  • experience in a customer-focused setting, including 3 years of managerial responsibilities Operational retail
  • experience in a premium, sports, tech, and / or fashion environment is a strong plus
  • Experience in creating interactive and meaningful experiences for your customers and team members
  • Ability to read, write, and speak Korean and English
  • Ability to work weekends, evenings, and holidays as needed Your Team

Experience

  • You may also occasionally lift material up to 25 pounds (11.3 kg). Your Story 10+ years of

Additional details

  • This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and take on the responsibility to lead On’s new Store in Seoul, South Korea.
  • On will rely on you to help co-define the various store operation processes ahead of the opening.
  • That includes supporting our Talent Team in hiring a dream team of service-minded Sales Advisors who will - under your leadership - run the store on a daily basis.
  • Once the doors have opened, you will be in charge of the store’s overall performance and delivering exceptional customer service every day.
  • You will oversee all store related operations from inventory to IT systems to customer flows, as well as all internal team related
  • responsibilities and external partnerships (e.g. community building). Your Mission
  • Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
  • The following information is representative of the essential functions performed in this specific position.
  • As you will be working in a retail store environment the position involves constant spoken communication but also reaching, carrying, climbing stairs, and standing for consecutive hours.
  • It will occasionally involve stooping, kneeling, and crouching.

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