other
Posted 5 hours agoStore Leader, Gangnam-gu, Seoul
at Ooon
Seoul, South KoreaOn-site
Responsibilities
- Hire & Manage schedules for all store advisors, collaborate with our Talent team for talent administration & development (e.g. payroll, onboarding, career progression and recruiting)
- Establish and build external partnerships to boost community engagement
- Take responsibility and create business drivers for store performance and monitoring of relevant store KPIs
- Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels and FoH (Front-of-House) operations for exceptional customer service
- Support piloting, innovation and implementation of new retail solutions
- Execute product strategy and work closely with our sales planning and retail marketing team for optimize sales funnel & visual merchandising
Requirements
- experience in a customer-focused setting, including 3 years of managerial responsibilities Operational retail
- experience in a premium, sports, tech, and / or fashion environment is a strong plus
- Experience in creating interactive and meaningful experiences for your customers and team members
- Ability to read, write, and speak Korean and English
- Ability to work weekends, evenings, and holidays as needed Your Team
Experience
- You may also occasionally lift material up to 25 pounds (11.3 kg). Your Story 10+ years of
Additional details
- This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and take on the responsibility to lead On’s new Store in Seoul, South Korea.
- On will rely on you to help co-define the various store operation processes ahead of the opening.
- That includes supporting our Talent Team in hiring a dream team of service-minded Sales Advisors who will - under your leadership - run the store on a daily basis.
- Once the doors have opened, you will be in charge of the store’s overall performance and delivering exceptional customer service every day.
- You will oversee all store related operations from inventory to IT systems to customer flows, as well as all internal team related
- responsibilities and external partnerships (e.g. community building). Your Mission
- Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
- The following information is representative of the essential functions performed in this specific position.
- As you will be working in a retail store environment the position involves constant spoken communication but also reaching, carrying, climbing stairs, and standing for consecutive hours.
- It will occasionally involve stooping, kneeling, and crouching.