Estate Operations Specialist

London, United KingdomHybrid

Responsibilities

Coordinate the onboarding of new locations, tracking progress closely with internal teams to eliminate launch delays and achieve quick enforcement go-live statuses.
Monitor the live site estate alongside compliance, support, hardware, appeals, and operations teams to maintain continuous enforcement and resolve site-level issues.
Identify inactive or unenforceable sites, executing coordinated actions to restore enforcement while keeping portal settings and configurations accurate.
Maintain thorough site-level documentation, authority tracking, and escalation records to support continuous improvement and operational efficiency. About you

How to make an impact
With excellent written and verbal communication skills, you naturally excel at stakeholder engagement, conflict resolution, and cross-functional collaboration.
experience in car park operations, estate management, field operations support, or client delivery. Proven
experience managing site launches, operational delivery, or client onboarding.
Demonstrated capability in stakeholder management and working across multiple teams to deliver operational outcomes.
Strong project coordination skills coupled with proficiency in CRM and business systems.
Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide.
experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.

You are proficient working with and manipulating data using spreadsheets and CRMs. Your background 2+ years of

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on.
Luckily, we have something to help us make it happen.
Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers.
For the cities and communities we serve. For ourselves.
As a global team, we are transforming urban mobility.
The Estate Operations Specialist joins our car park operations and enforcement function, playing a vital role in our mission to change the way the world parks.
In this role, you will serve as the central coordinator between clients, Regional Operations Managers (ROMs), and internal teams.
Your core focus is to onboard new locations into the enforcement estate and ensure existing locations remain operational, enforceable, and highly efficient.
Acting as a primary point of contact, you will have a massive opportunity to impact estate uptime, drive reactivations, and resolve operational obstacles.
Act as the primary point of contact for Regional Operations Managers (ROMs), Account Managers, and Project Managers regarding site onboarding, operational issues, and enforcement blockers.