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Posted 1 weeks agoCustomer Account Manager - Strategic
at HackerRank
Los Angeles, United StatesRemote
Responsibilities
- Own and manage your Book of Business (BoB) - driving adoption, retention, and expansion across enterprise customers through deep partnership and measurable outcomes.
- Develop and execute account strategies that connect customer objectives with HackerRank’s mission, ensuring long-term value realization and growth.
- Build trusted relationships with executive sponsors and technical leaders, embedding HackerRank into their hiring and workforce planning.
- Run proactive engagement cadences including QBRs, success check-ins, and executive reviews.
- Maintain accurate forecasts, health metrics, and growth pipelines while ensuring seamless handoffs and transparent reporting. Who you are
Requirements
- Software has entered an era where humans and AI build side by side.
- Maintain full functional and process knowledge of HackerRank products and services as well as market awareness and knowledge of competitive threats.
- Deeply expert in your craft, you combine product mastery with a keen sense of business impact, connecting HackerRank’s platform to customer value.
- Experience working with HR tech or developer ecosystems, especially within enterprise-scale organizations.
- A background in driving multi-product adoption or leading high-growth, customer-centric initiatives.
Experience
- Bring 5+ years of Saas enterprise account management, ideally in fast-scaling environments.
Benefits
- Excellence, speed, and impact are non-negotiable for you - not trade-offs. Compensation
- This sales role is eligible for incentive-based pay, with an annual total potential earnings range of $200,000 to $250,000, including base salary and incentive-based compensation (based on quota attainment).