other
Posted 3 weeks agoSenior Manager, Commercial Success
at bubble
Nyc, United StatesHybrid
android$10,000
Experience
- Qualifications: - 6+ years in customer success, account management, or commercial roles, with 3+ years managing teams - A track record of owning a retention or expansion metric (NRR, GRR, or similar) -
Benefits
- Experience building or scaling commercial playbooks and operating cadences - Strong analytical skills and comfort working from data and customer signals - Excellent verbal and written communication, and the ability to influence cross-functionally - Ability to thrive in a fast-paced, ambiguous, high-growth environment Compensation: We offer competitive compensation aligned to tier one markets.
- Our estimated salary for this role at Bubble ranges from $187k - $240k.
- Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.
- Benefits: In addition to cash and equity compensation, Bubble offers a robust
- benefits package equating to roughly twenty thousand in additional annual compensation: Our
- benefits include, but are not limited to: - Comprehensive health coverage - 401(k) matching - Wellness and work enablement stipends - Generous PTO - A Sabbatical program Join us! Let’s democratize access to technology together! If this sounds like you, apply! If you don’t meet all of the
Contact
- Perhaps this job doesn't fit your background? Join our talent community https://jobs.ashbyhq.com/bubble/form/bubble-talent-community!
Additional details
- About the role As Senior Manager, Commercial Success, you’ll lead the team executing on expansion, retention, and agency revenue.
- You’ll drive two core motions: the Account Management upgrade motion (moving our strongest Standard customers to Enterprise) and the Customer Success lifecycle (land, expand, renew).
- You’ll manage Account Managers, Customer Success Managers, and Partner Success, and you’ll partner closely with Technical Success, Success Operations, and Product.
- This would be a great opportunity for you if: - You’re energized by contributing to revenue retention and expansion metrics - You like building playbooks and operating rhythms, not just running them - You’re excited to lead a multi-function team through a period of rapid evolution - You believe the best commercial teams shape customer behavior rather than respond to it In this role, you'll: - Drives NRR, GRR, and agency revenue goals for the commercial segment - Lead and develop the Account Management,
- - Jump in wherever needed — we're a small, scrappy team and everyone pitches in beyond their core role.
- Location: For this role, Bubble is currently only considering candidates who are authorized to work in the US and are within the New York City metro area.
- Candidates who are not local must be willing to relocate for the role.
- qualifications but think you could be a match, we’d still love the chance to review your application.
- At Bubble, we encourage people from all ages, abilities, and experiences to apply.
- Bubble does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.