Prioritize product investments and tradeoffs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
Requirements
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change.
Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making.
By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.
It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
experience and strong technical depth across the building blocks of a modern SaaS platform: APIs, shared services, identity and access, and workflow orchestration.
Qualifications: Bachelor’s Degree in computer science, engineering, or a related technical field of study. 5+ years of Software Product Management experience, with prior
Strong technical foundation, including working knowledge of APIs, identity and access, and workflow orchestration.
Experience working in healthcare technology is a plus.
Demonstrated fluency with modern AI tools such as Claude, and a habit of using them to bring efficiency and leverage to day-to-day product work — including research, analysis, writing, and stakeholder communication Strong written and oral communication skills with internal and external stakeholders.
Solid understanding of Agile practices is required and familiarity with Design Thinking is a plus.
Experience managing SaaS or PaaS products.
Benefits
At PointClickCare our mission is simple: to help providers deliver exceptional care.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives.
Position Summary: As a Senior Product Manager - Platform Services at PointClickCare, you contribute to the vision and strategy of foundational platform capabilities that power products across the company, define and own roadmaps, and drive execution and delivery of APIs and shared services that compose into compelling value for our users and customers, ensuring overall success across the entire product portfolio.
At PointClickCare, base salary is one of the many components that make up our total rewards package.
The Canada base salary range for this position is $133,200 - $148,000 + bonus + benefits.
Our salary ranges are determined by job and level.
The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations.
Within the range, individual compensation is determined by job-related skills and knowledge, relevant
experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks
Additional details
Job Title: Senior Product Manager – Platform Services Location: Hybrid Mississauga or Canada – Remote **Travel to Office expectations*
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office.
These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing.
This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team.
As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.
Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
Join us in redefining healthcare — so it doesn’t just survive, it thrives.
To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.