other
Posted YesterdayAnalyst Applications
at Gildan
Remote
Responsibilities
- Maintain system integrity by identifying discrepancies and executing corrective actions, including oversight of inventory control and transfer-related batch jobs.
- Perform operational support activities such as transaction processing, data maintenance, and reconciliations to ensure accuracy and consistency of system data.
- Collaborate with cross-functional teams to support testing and validation of system enhancements across core business functions, including Inventory Control, Customs & Duties, Manufacturing, Supply Chain, Distribution, and Order-to-Cash.
- Maintain and enhance process documentation, knowledge base articles, and standard operating procedures to support efficient operations and knowledge sharing.
- Support user access and security within JD Edwards, including role assignments and basic configuration updates, while providing guidance to end users. The Requirements
Requirements
- This role will be responsible for providing Level 1 support for Inventory management and logistics transactions in JD Edwards (World and EnterpriseOne).
- In addition, the role will work closely with other IT teams and stakeholders to support issue testing, develop training guides and related documentation, and provide post-go-live support.
- Provide Level 1 application support for JD Edwards ERP systems by prioritizing and resolving user incidents, service requests, and inquiries related to inventory management, logistics, and shipping documentation.
- Bachelorâs degree in Business Management, Information Systems, or a related field, or equivalent work experience 3+ years of
- experience in application support, ERP systems, or a similar role •
- Experience with JD Edwards (EnterpriseOne or World) or SAP systems is an asset
- Demonstrated strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively
- Strong analytical and problem-solving skills, with the ability to investigate issues and clearly document findings
- Effective communication and interpersonal skills, with the ability to work collaboratively with business users and cross-functional IT teams •
- Experience with ServiceNow and proficiency in Microsoft Office applications (Word, Excel, Outlook, SharePoint, Teams)