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Posted 21 hours ago

Sr. Director & Country Lead

at HighLevel

Melbourne, AustraliaRemote

Responsibilities

  • Build and grow HighLevel's agency ecosystem across Australia by developing strategic relationships with agency owners, consultants, educators, influencers, affiliates, and ecosystem partners.
  • Maintain ownership of the Australian business, including market strategy, revenue growth, investment priorities, and regional P&L performance.
  • Develop and execute a multi-year vision and market strategy that accelerates customer growth, revenue, partnerships, and brand presence.
  • Identify and prioritize the highest-leverage opportunities for expansion and investment within the region.
  • Influence company-wide priorities by bringing customer, partner, and market insights back to leadership.
  • Build the foundation for HighLevel’s long-term presence and expansion throughout Australia and the broader APAC region.
  • Drive customer acquisition, revenue growth, and market penetration across Australia.
  • Build relationships with key agency owners, consultants, educators, influencers, and industry leaders.
  • Develop and execute strategies to attract, convert, and activate agency customers throughout Australia, with a focus on increasing agency adoption, platform utilization, and long-term customer value.
  • Maintain visibility into regional growth forecasts, pipeline development, and performance metrics to support strategic planning and investment decisions.
  • Establish growth targets and regularly report on key business metrics.
  • Expand and strengthen HighLevel’s affiliate ecosystem throughout Australia.
  • Develop strategic partnerships that drive customer acquisition, adoption, and revenue growth.
  • Identify opportunities for co-marketing initiatives, joint ventures, and ecosystem partnerships.
  • Collaborate with internal teams to maximize partner engagement and long-term success.
  • Build and strengthen relationships within local marketing, agency, SaaS, and entrepreneur communities.
  • Develop and support regional user groups, meetups, workshops, and networking events.
  • Foster a strong local presence that increases trust, advocacy, and adoption of the HighLevel platform.
  • Build a network of champions, influencers, and community leaders who can accelerate market growth.
  • Deliver presentations, keynotes, webinars, and educational sessions that position HighLevel as the leading platform for agencies.
  • Identify opportunities to increase HighLevel’s visibility, influence, and brand awareness throughout Australia and APAC.
  • Maintain a strong presence across podcasts, industry communities, and ecosystem events.
  • Gather customer feedback and market intelligence to help inform product strategy.
  • Ensure customers have access to the resources, education, and support needed to succeed.
  • Drive customer advocacy and community engagement.
  • Identify localization opportunities across messaging, education, events, onboarding, partnerships, and customer
  • Drive alignment across Marketing, Revenue, Events, Community, Product Marketing, Customer Success, and Executive Leadership teams to ensure coordinated execution of regional growth initiatives.
  • Coordinate regional initiatives across multiple teams to ensure strong execution and measurable business impact.
  • Build scalable systems and processes to support long-term growth.
  • Deliver significant year-over-year revenue growth within the market.
  • Establish relationships with the most influential agency leaders, educators, and ecosystem partners throughout Australia.
  • Create a sustainable growth engine that drives customer acquisition beyond direct company investment.
  • Build a repeatable agency acquisition and ecosystem growth playbook that can be expanded into additional APAC markets.
  • Influence product, go-to-market, and expansion decisions through deep market insights.
  • Develop a repeatable framework for international market expansion that can be leveraged in future regions.

Requirements

  • About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
  • experience to improve regional adoption and engagement.
  • experience leading growth, partnerships, revenue, business development, entrepreneurship, or market expansion initiatives at scale.
  • Demonstrated ability to build and grow businesses, markets, or business units.
  • Experience working directly with founders, executive leadership teams, or boards.
  • Proven ability to grow revenue and build strategic relationships.
  • Strong understanding of SaaS, digital marketing, agencies, or related industries.
  • Ability to operate independently and execute with limited direction.
  • Experience speaking at industry events and building personal brand authority. Familiarity with the HighLevel platform and ecosystem.
  • Experience working closely with founders or executive leadership teams.

Additional details

  • Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
  • To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale.
  • By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily.
  • With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
  • Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
  • We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide.
  • Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
  • Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support.
  • Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.
  • Learn more about us on ourYouTube Channel orBlog Posts The Opportunity Head of Australia is the senior-most leader responsible for growing HighLevel’s presence, revenue, partnerships, and influence within the Australian market.

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