other
Posted YesterdayOffice Admin
GlobalRemote
Responsibilities
- - Conduct customer satisfaction follow-up calls after completed projects.
- - Coordinate social media content and before-and-after project photos.
Requirements
- - High school diploma or equivalent required. - Previous
- experience in customer service, scheduling, administrative support, dispatching, or office management preferred.
- - Proficiency with Microsoft Office and Google Workspace. -
- Experience with CRM or scheduling software (Housecall Pro
- Experience in one or more of the following industries is highly desirable: - Home services - Construction
- This is a beta feature to avoid spam applicants.
Benefits
- - Insurance or real estate offices
- - Competitive hourly pay - Flexible schedule - Paid training
- - Paid time off (eligible employees)
- - Performance-based bonuses and incentives
Additional details
- TruBlue of Delmarva is seeking an organized, energetic, and customer-focused Customer Care & Administrative Coordinator to join our growing team.
- This position plays a vital role in ensuring every customer receives exceptional service from their first phone call through project completion.
- We're looking for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in staying organized.
- If you're a self-starter with excellent communication skills and a passion for providing outstanding customer service, we'd love to hear from you. Responsibilities Customer Service
- - Answer incoming phone calls and respond to customer inquiries professionally and promptly.
- - Respond quickly to web leads from Google, Thumbtack, and other marketing sources.
- - Schedule estimates and service appointments using Housecall Pro.
- - Confirm upcoming appointments and communicate schedule changes with customers.
- - Request Google reviews and maintain positive customer relationships.
- - Follow up on outstanding estimates and assist in converting leads into booked jobs.