Identify and direct technical innovations that create new market opportunities.
Lead the overall technical strategy towards modern user interface design and deployment technologies
Own and evolve the technical roadmap in tight collaboration with the architecture and infrastructure teams
Mandate and execute an AI-centric augmented engineering strategy to modernize aging code, automate quality assurance, and minimize technical debt.
Lead global software engineering, architecture, DevOps, QA, and technical operations teams.
Implement AI-powered automated test systems to guarantee the accuracy and reliability of mission-critical voice trading interactions.
Maintain and enhance modern software development practices (CI/CD, agile delivery, observability, and release governance)
Monitor, measure and improve engineering velocity, quality, predictability, and time-to-market.
Ensure platform resilience, disaster recovery, business continuity, and high-availability architecture.
Own leadership response during major incidents and customer-impacting events.
Recruit, mentor, and lead high-performing engineering teams while implementing scalable development practices.
Lead organizational design, succession planning, and talent development across technology functions.
Monitor competitor capabilities and market trends to inform roadmap priorities. Required
Strong track record delivering mission-critical, high-availability platforms with demanding uptime and performance requirements. •
Requirements
Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.
Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions. Role Description:
experience in technology/engineering, including 10+ years in engineering management leading multiple global functions.
Must have trading floor systems experience, demonstrated deployments, and global
Proven success in leading large-scale architectural transformations.
Experience with complex systems spanning cloud based operations, deployed hardware and remote management. Extensive
experience with Linux/Windows production workloads and deep knowledge of cloud technology.
experience presenting to Boards, investors, enterprise customers, and senior stakeholders. Education
Bachelor’s or Master’s Degree in Computer Science or related engineering field. Preferred Experience
Knowledge of realtime communications, media and voice systems, recording, surveillance, or unified communications platforms. •
Experience with acquisitions, post-merger integration, or international expansion.
Experience
Qualifications: 20+ years
Benefits
The Chief Technology Officer, Cloud9 (CTO) is a highly strategic and technical leader responsible for defining and executing the technology vision, product architecture, engineering strategy, security framework, and innovation roadmap for Cloud9 Trader Voice.
Familiarity with AI/ML use cases in workflow automation, analytics, or customer experience. Compensation: Competitive salary Bonus Plan Benefits and Perks:
Benefits (BYOB) perk
Additional details
Cloud9 Trader Voice is Symphony's cloud-native, full-featured turret replacement that delivers secure, resilient voice and collaboration solutions for the global trading community connecting 20k users across 900 firms.
This critical leadership role leads a global team of highly skilled employees and is accountable for building and scaling a world-class technology organization that delivers secure, resilient, low-latency, and highly available voice and collaboration solutions for financial markets participants.
The CTO will align technology investments with commercial goals, product roadmap, regulatory requirements, and customer needs, acting as a bridge between technical execution, commercial strategy and clients.
Serving as a key member of the operating leadership team, the CTO will be a trusted advisor to Symphony’s CEO, COO, CIO, and executive team on technology strategy, cyber risk, infrastructure resilience, and investment planning. Key Responsibilities:
Partner with the Cloud9 Head of Product and Cloud9 Head of Sales to align technical goals and execution with business objectives.
Provide strong technical guidance to meet stringent availability and security requirements
Provide technical guidance to maintain high system availability and functionality for this mission critical product.
Engage directly with strategic customers, regulators, partners, and prospects as the senior technology representative.
Proven success as a CTO, VP Engineering, or senior technology leader in a B2B SaaS, fintech, communications, or regulated technology environment.
experience aligning product and technology investments to revenue growth.