other
Posted 1 hour agoBilingual Remote Patient Representative (Full-Time)
at Digital Edge Solutions & Services
Remote
Responsibilities
- Support patient scheduling:
- Conduct no show and cancelation follow-up
- Support schedule re-shuffles (e.g., when provider is called out)
- Support central communications intake and follow up through various mediums
Requirements
- ● Ability to solve practical problems in various situations
- ● Must have the ability to multitask Benefits
Benefits
- Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience.
- We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team.
- ● Competitive compensation
- ● Health; dental & vision, with an HSA/FSA option
- ● 401(k) with employer match ● Paid time off
- ● Paid parental leave
Additional details
- We are restructuring the traditional approach to care to create an
- experience that is good for patients and good for providers.
- We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives.
- passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.
- We are an interdisciplinary team joined together by our shared commitment to transform women’s health. Come join us! Role Description
- We are looking for a full-time remote Patient Representative excited about creating a high quality patient
- experience and contributing to the smooth operations of multiple busy women’s health practices.
- This individual is outgoing and detail-oriented, and has strong problem-solving skills to tackle challenges with empathy and creativity. What you’ll do:
- Serve as overflow support to multiple practices by, answering and working incoming calls and messages
- Answer and triage incoming phone calls and app messages from our current patients