engineering
Posted 4 weeks agoEnterprise Solutions Engineer - Oceania
AustraliaRemote
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Responsibilities
- - Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
- - Build self-service tools and documentation that empower customers to implement solutions independently.
Requirements
- ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology.
- We launched in January 2023 with the first human-like AI voice model.
- We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models.
- No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results.
- We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location.
- WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- ABOUT THE ROLE As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base.
- REQUIREMENTS We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently.
- You'll thrive with us if you: - Are passionate about AI, technology and ElevenLabs products. - Enjoy working directly with customers, iterating on solutions and providing tailored support - Have a talent for identifying patterns that can be standardized and scaled. - Have strong empathy for customers, sales and product teams. - Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions -
- Experience working with customers.
- It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. - Excellent communication skills with the ability to adapt messaging to different audiences.