engineering
Posted 5 days agoAssociate Technical Services Engineer II
at MongoDB
BrazilHybrid
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Requirements
- MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems.
- Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure.
- This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems).
- Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.
- You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be.
- experience in one (or more) of the following areas
- experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl
- Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g.
- AWS, Azure, Google Cloud Platform).
- Ability to think on your feet, remain calm under pressure and solve problems in real-time
- Desire and ability to rapidly learn a wide variety of new technical skills
- Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help About MongoDB
- We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software.
- MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
- Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
- With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
- Learn more about what it’s like to work at MongoDB , and help us make an impact on the world!
Benefits
- Extra bonus points if you have
- From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.
Additional details
- The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027.
- This represents a 14% compound annual growth rate).
- Join our team and be at the forefront of innovation and creativity.
- We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model.
- You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between.
- You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf.
- And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need
- We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.
- experience administering large-scale production environments, including hardware, operating systems (e.g.
- It’s crucial for every candidate that they can check off all of these boxes