infrastructure
Posted Jan 28Engineering Manager, Identity Infrastructure
at openai
San Francisco, United StatesHybrid
Responsibilities
- Coach and mentor engineers and senior technical leads to increase their impact and support their growth. - Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems. - Guide the architecture of distributed systems operating at massive scale, with high
Requirements
- ABOUT THE TEAM Identity is the foundation of trust in an AI-powered world.
- With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands.
- Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem.
- You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products.
- experience managing high-performance engineering teams in fast-paced, rapidly shifting environments. - Have 10+ years of
- experience managing an infrastructure team and are effective at hiring, coaching, and developing engineers while maintaining strong operational excellence. - Have deep
- About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence
Additional details
- As people build a rich personal and organizational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents.
- Without strong identity, context stays locked away or exposed.
- Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams.
- ABOUT THE ROLE As an Engineering Manager, Identity Infrastructure, you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load.
- We’re looking for people who combine strong infrastructure depth with people leadership—someone who can guide technical strategy, run reliable operations, and build a high-performing team delivering mission-critical systems.
- We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
- WHAT YOU’LL DO: - Build, lead, and develop a high-performing engineering team.
- experience building, scaling, and operating distributed systems at large scale. - Care deeply about people leadership, coaching, and helping engineers achieve peak performance. - Communicate clearly, think holistically, and make decisions grounded in both user needs and long-term sustainability. - Have