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Posted 3 weeks ago

Key Account Manager

at Affirm

CanadaRemote

Responsibilities

  • Own and lead Affirm’s largest Canadian partner relationships, driving growth and long-term strategy across multiple business units. •
  • Develop sophisticated account plans; build and execute multi-year growth roadmaps spanning product integrations, co-marketing initiatives, and go-to-market expansions. •
  • Lead complex commercial negotiations, including contracts, pricing, renewal strategy, and expansion opportunities. •
  • Analyze partner performance and recommend programs to increase adoption, improve performance, and expand into new use cases. •
  • Orchestrate cross-functional execution across Product, Technical, Credit, Analytics, Marketing, Risk, and other internal stakeholders to deliver partner initiatives and business results. •
  • Manage customer health to ensure strong satisfaction, long-term retention, and consistent business outcomes. What We Look For •

Requirements

  • The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution.
  • Excellent customer relationship management skills with the ability to lead and grow complex, strategic partnerships at the executive level. •
  • Experience in driving and managing cross-functional, multi-stakeholder initiatives with high attention to detail. •
  • Strong written and verbal communication (e.g. proposals, memos, e-mails, presenting); concise, structured, and credible with the ability to influence senior stakeholders and executive audiences. •
  • Ability to adapt quickly to changing priorities, take initiative, and go beyond defined
  • Knowledge of consumer finance offerings, SaaS solutions, and e-commerce preferred. •
  • Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office.

Experience

  • 7+ years of B2B client-facing experience; preferably in a tech or fintech environment. •

Benefits

  • Comfort using Salesforce, AI, and BI tools. Base Pay Grade - K Equity Grade - 5
  • Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location,
  • experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
  • Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and
  • benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
  • CAN On Target Earnings (OTE) per year: $140,000 - $215,000
  • benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Additional details

  • Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
  • We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app.
  • The team leads onboarding, relationship management, and performance optimization to help partners succeed.
  • We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the Role
  • Affirm is building the next generation of honest, transparent financial products—and partnering with leading merchants globally to drive responsible growth.
  • In this role, you’ll have meaningful ownership, high visibility, and the opportunity to shape how Affirm scales internationally through our most strategic relationships in Canada.
  • This role sits at the center of commercial strategy and execution—shaping multi-year joint roadmaps, influencing senior stakeholders, and orchestrating cross-functional teams to deliver on key success metrics and goals.
  • You’ll operate as the quarterback for your accounts: setting the strategy, driving rigorous account planning, and ensuring day-to-day execution lands on time and against KPI targets. What You’ll Do •
  • Excellent analytical abilities, including the ability to suss out key data points and trends, and report out to internal and external stakeholders. •
  • Experience structuring, negotiating, and closing large-scale commercial contracts. •

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