customer support
Posted Apr 2FSTD Support Technical Assistant
at CAE
United Arab EmiratesOn-site
Responsibilities
- Support updates to operational software and ensure lesson plan accuracy.
Requirements
- As an Apprentice Simulator Engineer , you’ll have hands-on training and exposure to all technical and operational aspects of Flight Simulator Training Devices and Cabin Crew Training Devices. Key
- Continuous Improvement : Play a part in improving maintenance procedures, and learn to handle recurrent updates like Nav DB, Terr DB, and EFB Charts.
- experience managing consumable inventory, tools, and logistics, including handling yearly inventories, organizing storage, and preparing items for shipping.
- This position offers a unique path to building in-depth technical knowledge in a dynamic, world-class aviation training environment.
- If you’re driven to develop skills in advanced simulator technology and passionate about high-impact engineering, this is your chance to excel.
- Qualifications and Skills Required: Education : Diploma or Degree in Electronics, Electrical Engineering, or Aviation-related fields.
- Aviation Knowledge : Foundational understanding of various aircraft, especially commercial jetliners (e.g., Airbus family), as well as general aviation and training device terminology.
- Language Proficiency : Strong command of English (reading, writing, and speaking) is essential.
- Customer Focus : Ability to build and maintain effective relationships with clients, ensuring a positive and professional experience.
- Technical Knowledge : Familiarity with computer systems, including architecture, networking, operating systems, and basic programming languages.
- Training Insight : Basic understanding of the principles and practices in commercial aviation training. These
Additional details
- ⠀ Join us as an Apprentice Simulator Engineer in an exciting new opportunity to help us manage the ongoing maintenance of 11 full flight simulators at a state-of-the-art flight training center in Abu Dhabi.
- In this role, you'll support day-to-day operations to ensure a smooth, efficient, and high-quality experience for all who train here.
- You’ll work alongside industry experts, developing valuable skills and playing a critical part in the success of this modern training center.
- As part of CAE, a global leader in aviation training, you’ll contribute directly to our mission to deliver world-class training solutions that enhance safety, efficiency, and readiness across the aviation industry.
- If you’re passionate about aviation technology and eager to make an impact, this is the perfect opportunity to launch your career.
- responsibilities and growth opportunities include: Technical Support & Maintenance : Learn to support, monitor, and maintain simulator training devices, attending to flight crew and maintenance requests, ensuring daily operational readiness, and performing scheduled preventive maintenance.
- Troubleshooting & Problem Resolution : Develop the skills to identify, diagnose, and resolve issues and Aircraft On Ground (AOG) events on training devices, working towards long-term, permanent solutions for recurring issues.
- Skills Growth : With continuous learning, strive to become an expert in simulator systems, such as Visual Systems, Motion, or Flight Controls.
- qualifications will empower you to thrive in a role that bridges technical expertise with hands-on experience match the