customer support
Posted May 4Customer Success Manager, Contractor Engagement
at Upgraded
Atlanta, United StatesOn-site
Responsibilities
- Ensure new contractor partners are introduced to and actively leverage Upgrade's solutions at every opportunity.
- Drive increased consumer loan volume within an assigned contractor portfolio by growing use of Upgrade's solutions with both established and underperforming merchants.
- Proven track record of success in a quota bearing position
Requirements
- BA/BS degree preferred or equivalent experience in similar role
- Proficiency with Salesforce.com
- Ability to develop professional relationships over the telephone and email
- English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.
Experience
- 2+ years sales and/or relationship management experience; preferably in channel sales
Benefits
- Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit.
- We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Competitive 401(k) program Flexible PTO
- Opportunities for professional growth and development Paid parental leave
Additional details
- Upgrade helps customers move in the right direction with affordable and responsible financial products.
- With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future.