other
Posted Jun 23Principal, APAC Partner Enablement
at Klaviyo
Sydney, AustraliaOn-site
Responsibilities
- Define and execute Klaviyo’s APAC partner enablement strategy , aligned to top company priorities, regional growth goals, and in‑market realities (e.g., ANZ maturity vs. emerging markets in Southeast Asia).
- Ensure APAC enablement supports the full partner lifecycle —from selling/co‑selling and implementation to expansion and long-term customer growth—tailored to agency, consultancy, and SI partner motions in the region.
- Build and maintain a regional partner enablement framework that can be localized by country, language, and vertical (e.g., ecommerce, hospitality, financial services) while staying consistent with global standards.
- Support continued impact and optimization of partnerships in Australia & New Zealand , while driving scalable playbooks the rest of APAC can inherit and adapt.
- Influence enablement strategy, tooling, and roadmap priorities so that APAC partners can access the right content, in the right format and language, at the right time.
- Collaborate with Customer Success, Sales, and Solutions teams in APAC to close the loop between partner enablement, field feedback, and customer outcomes.
- Orchestrate a unified APJ enablement strategy that prioritizes partner health maturity and establishes clear, scalable development paths aligned with regional growth objectives.
- Execute as a strategic player-coach , optimizing cross-functional performance across presales and channel teams while driving hands-on resell activation for high-impact markets and partners.
- Champion an agile culture of experimentation , leveraging data-driven feedback loops to transform the APJ enablement function into a primary engine for partner self-sufficiency and accelerated revenue readiness.
- Drive measurable outcomes including:
Requirements
- You will own the APAC partner enablement strategy , evolving and scaling existing programs to drive deeper partner capability, stronger pipeline impact, and broader platform adoption across marketing, service, and analytics—underpinned by AI.
- A core part of this role is helping partners evolve their offerings and Klaviyo skills to align with the future of Klaviyo’s Autonomous CRM, adapted for regional nuances (channels, languages, verticals, and go‑to‑market motions).
- Growth in certified APAC partners and trained practitioners, with clear regional certification and accreditation paths.
- experience leading partner enablement, Partner Success, or Education in a SaaS environment, ideally within CRM, MarTech, or platform-based ecosystems.
- Strong background working with international partner ecosystems , with significant hands-on
- experience in APAC (and ideally some familiarity with EMEA or other international regions). •
- Experience supporting a wide range of partner types, including digital agencies, consultancies, and system integrators , ideally across multiple APAC countries and levels of maturity.
- Exceptional storytelling and presentation skills , with the ability to inspire and enable partners in live, field-based settings across diverse cultures and markets.
- An AI-first mindset , using AI to increase speed, scale, and impact of enablement efforts, and to help APAC partners work smarter across content creation, analysis, and execution. Leadership
- experience managing and developing talent; able to stay close to the work while zooming out to set direction.
- Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support.
Benefits
- APJ Enablement Vision & Strategic Leadership
- Our salary range reflects the cost of labour in the country where the job post is advertised.
- The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
- In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing
- Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
- Base Pay Range in Local Currency: $148,000 — $222,000 AUD
Contact
- Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role
Additional details
- At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
- We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
- If you’re a close but not exact match with the description, we hope you’ll still consider applying.
- Klaviyo is looking for a Lead Principal of APAC Partner Enablement to lead the strategy and execution of partner enablement across the Asia-Pacific region, with an initial focus on Australia & New Zealand, Southeast Asia, and broader emerging markets in the region.
- This role is critical to scaling our APAC partner ecosystem and accelerating regional growth, with partners serving as the tip of the spear for selling, implementing, and driving adoption of Klaviyo’s Autonomous CRM platform across a diverse set of markets, business models, and levels of digital maturity.
- Based in Sydney , this role sits on the Global Partnerships team and works closely with APAC regional and cross-functional leaders to deliver high-impact enablement that prepares partners not just for today’s platform—but for where Klaviyo is going next.
- This is a player-coach role: you will operate hands-on in the field, contributing to content creation while also setting strategy, influencing roadmap priorities, and mentoring a growing APAC enablement team.
- What You’ll Do APAC Partner Enablement Strategy & Execution
- Partner closely with regional leadership to accelerate expansion into priority APAC markets (e.g., Southeast Asia, Japan, Korea, India), using partners as a primary growth lever.
- Serve as a senior representative of Klaviyo in the field, delivering regionalized enablement through live 1:1, 1:few, and 1:many trainings, workshops, and localized content—both virtually and in‑person across the region.