other
Posted May 1Director, Professional Services
at Emburse
Dallas, United StatesHybrid
Requirements
- Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.
- This role owns the implementation lifecycle for complex, multi-entity, multi-integration Enterprise-tier engagements, from pre-sales scoping through go-live and handover to Customer Success and Support.
Additional details
- Who We Are: At Emburse, you’ll not just imagine the future – you’ll build it.
- As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results.
- The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding and configuration of Emburse's enterprise travel and expense management solutions.
- You will lead a team of Implementation Consultants and Project Managers, build and enforce delivery standards, drive margin-positive outcomes, and serve as the primary delivery escalation point for your book of enterprise accounts.
- You operate at the intersection of delivery execution, delivery economics, and customer relationship management.
- This role reports to the Senior Director, Professional Services (Americas) and partners closely with Customer Success, Sales, and Product on pre-sales engagements, handover protocols, and continuous improvement of the Emburse implementation methodology. **This is a hybrid role (must be willing to be in our Dallas, TX office 3 days a week) and a minimum of 15% travel is required**