customer support
Posted Feb 27Customer Success Manager
at QA Wolf
United StatesRemote
recruiting$100,000
Requirements
- experience from Amazon, Bridgewater, ZipDrug, and more.
- experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment with multiple stakeholders - Has proven success carrying a quota for renewals and/or expansions, with a strong track record of driving retention and growth - Is skilled at engaging VP- and C-level stakeholders, particularly in Product, Engineering, and QA - Thrives in early-stage startups where adaptability, ownership, and initiative are key - Thinks strategically and connects
Experience
- We are looking for someone who: - Has 3+ years of
Benefits
- Companies spend over $70 billion a year on software testing…with not-so-great results.
- experience - Own forecasting, renewals, and expansion opportunities across your accounts - Deliver against targets for Net and Gross Dollar Retention (NDR/GDR) We offer great compensation and many other
- benefits including: - Compensation - USD: $100K–$140K base | $120K–$180K OTE - CAD: $137K–$191.8K base | $164.4K–$246.6K OTE - GBP: £78K–£109.2K base | £93.6K–£140.4K OTE - 100% Medical, dental, and vision - 28 days of personal time off (PTO) - A remote-first culture allows you to work virtually anywhere Don't have the required experience? We've found some of our best candidates come from non-traditional sources.
Contact
- If this is you, feel free to email csmhiring@qawolf.com with why you think you would be a great fit.
- Learn more about our Mission and Values here https://www.notion.so/Mission-and-Values-859c7d0411ba41349e1b318f4e7abc8f?pvs=21.
Additional details
- We’re on a mission to eliminate every software bug in the world.