CRM & Loyalty Manager @NET-A-PORTER

London, United KingdomHybrid

Requirements

experience in a similar CRM role Advanced knowledge of email and push channels, with strong segmentation/personalization expertise
Experience with Trello (or similar) and analytics tools like Google Analytics or Tableau Highly detail-oriented, deadline-driven, and able to multi-task Excellent communication skills, able to present to senior stakeholders Collaborative, proactive, and creative problem-solver Strong organizational skills and ability to work independently Flexible and calm under pressure in a fast-paced environment From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us
If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

Some of the essentials you need to know are: Location: London Westfield Department Size: 6 (Approx.) Department: Customer Retention & CRM Team (Marketing) Reporting into: Head of Customer Retention Besides a competitive salary, we can offer you: Performance bonus scheme dependant on the type of role you are in A pension that both you and the company contribute too A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales

For further information: www.ynap.com | LinkedIn: YOOX NET-A-PORTER GROUP | Twitter: @ynap LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply.

CRM & Loyalty Manager - Net-A-Porter NET-A-PORTER is the ultimate luxury fashion destination for women.
Since 2000, it has offered customers a curated assortment of fashion, fine watches, jewelry and home décor, from the world’s most coveted brands.
NET-A-PORTER creates unique experiences for its EIPs (Extremely Important People) with dedicated Personal Shoppers and invitation-only benefits.
Through content, it provides expert styling advice, engaging storytelling and profiles incredible women via editorial vertical, PORTER.
NET SUSTAIN, its product curation of consciously crafted luxury, supports customers to shop with a focus on conscious consumerism.
NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group. .
Our NAP Customer Retention and CRM Team are looking for a talented CRM & Loyalty Manager.
YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply.
benefits that diversity brings to our workplace, our business and our customers.
We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.