product
Posted YesterdayProduct Manager · New York Chicago Charlotte
at Oula
Remote
Responsibilities
- Own day-to-day management of our core tech stack: the EHR, patient portal, and care management platform
- Own Athena and Epic configuration end to end: clinical templates, order sets, lab configurations, payer connectivity, and access management for clinical and ops staff
- Lead EHR integration efforts as the internal and external subject matter expert â FHIR/HL7 data exchange, health system IT coordination and committed go-live timelines
- Own and accelerate Epic integration timelines as we onboard additional health system partners
- Maintain configuration integrity as new markets launch and care model workflows evolve
- Own bug intake and prioritization from Market Operations â standardize how Engineering receives, scopes, and resolves issues and communicates status back to the field
- Build structured launch toolkits and training materials so clinic teams are prepared for new feature rollouts on day one
- Coordinate end-to-end launches across Product, Engineering, and Operations
- Identify where AI and automation can reduce manual administrative burden in product operations workflows
- Build and maintain the clinical systems SOP library so new market setup is repeatable â documented well enough that a new hire can execute without you in the room
- Develop onboarding materials for clinic managers and clinical staff on EHR workflows and tooling
- Drive feature parity efforts so patients and clinicians
- Build and maintain dashboards tracking feature adoption, issue resolution, and rollout health across clinics
- Develop quarterly reporting for Product, leadership, and health system partners on platform performance
- Ensure data infrastructure is in place to measure the impact of every feature rollout What You Bring
Requirements
- This role sits at the intersection of product, operations, and health system integration, serving as the internal and external subject matter expert on our EMR and the primary lead for health system EHR integrations.
- Ease with ambiguity and a bias toward action; this role requires you to create the playbook, not execute someone else's
- Demonstrated ability to navigate complex stakeholder environments and drive aggressive timelines â ideally with client-facing or health system-facing experience
- Ability to speak âmultiple languagesâ â comfort going deep on technical details while communicating clearly to non-technical audiences; you can write a bug ticket, an SOP, and a launch plan that people actually follow; hands-on EHR configuration and integration experience strongly preferred
- Analytical enough to build a dashboard and identify a pattern, even if you're not a SQL expert
- At one year, the SOP library is comprehensive, clinical systems configuration is stable and documented, and you've successfully navigated at least one new health system EHR environment.
- This is a beta feature to avoid spam applicants.
Experience
- 3+ years with product operations, technical program management, or PM-adjacent work â ideally at a growth-stage digital health or services company
Benefits
- Oula delivers maternity care built around our patientsâoffering comprehensive support before, during, and after pregnancy.
- Since launching in 2021, weâve expanded to include Preconception and Miscarriage Care, Pregnancy Care, Postpartum Support, and Gynecology.
- We currently have 4 clinics in the tri-state area, with three new clinics opening in 2026! Come join our team of clinicians, innovators, operators, and technologists passionate about setting a new standard in maternity care. OULA HEALTH Product Manager Full-Time
- Oula Health is a venture-backed, midwifery-led maternity and GYN care company building the next generation of women's healthcare.
- Compensation & Details
- Salary: $110,000 â $140,000 depending on experience and location
- Equity: Options commensurate with level
- Benefits: Comprehensive medical, dental, and vision; 401(k); generous PTO
- Oula offers a competitive total rewards package which includes base salary, and comprehensive benefits.
- Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including
- Salary Range: $110,000 USD - $140,000 USD
Additional details
- With fewer C-sections and higher VBAC success rates, our research-backed approach is delivering better outcomes.
- Our team of trusted midwives, OBGYNs, and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most.
- We partner exclusively with major health systems â including Mount Sinai, Stamford Health, and Novant Health â to embed our collaborative OB-GYN and midwifery model directly inside their networks.
- We're a team of ~100 people at Series B stage, with 4 clinics today and three more opening in 2026. The Role
- At Oula, our product doesn't sit alongside our EHR â it integrates directly into it.
- Every product and engineering decision has downstream consequences for how our EHRs are configured, and every EHR configuration decision shapes what's possible on the product side.
- You'll manage the day-to-day health of our tech stack, partnering closely with both internal teams and external health system stakeholders to ensure our systems run smoothly and our integrations deliver.
- You can sit with a midwife and understand why a clinical template matters, then turn around and write a bug ticket that engineering can actually action, then build the SOP so the next market launch doesn't require you to be in the room.
- When things are ambiguous (and they often are), you'll lean in rather than wait for clarity. What You'll Own
- Partner with our IT team on infrastructure; own the clinical systems layer they don't touch