other
Added 1 weeks agoService Implementation Manager
at Cyted
Cambridge, United KingdomRemote
Responsibilities
- Support trusts in developing sustainable staffing models, ensuring adequate administrative and nursing coverage to mitigate operational risk.
- Identify early operational risks and intervene proactively to prevent disruption to clinics and patient flow.
- Design and embed repeatable implementation processes that enable consistent rollout across multiple sites.
- Coordinate resources across departments to prevent duplication of effort, missed dependencies, or delays.
- Service Design - Strengthen pathway clarity and integration Work with clinical and operational stakeholders to update, standardise, and modernise pathways and referral routes.
- Ensure pathways are clearly defined, clinically credible, operationally workable and replicable across different trust contexts.
- Support alignment between clinical intent, operational delivery, and commercial commitments.
Requirements
- The role holder may be required to work flexibly.
- This is primarily a remote based role, but you will be required to visit customers frequently and our base in Cambridge when required.
- experience implementing healthcare services across the NHS, with the operational judgement, stakeholder confidence, and resilience required to translate strategy into reliable, scalable delivery across multiple trusts and sites.
- experience implementing healthcare services within the NHS, ideally across multiple trusts or sites.
- A strong background in service operations, transformation, or implementation roles within healthcare, medtech, or life sciences. Demonstrable
- experience developing and securing approval for NHS business cases or equivalent commercial proposals.
- Experience working cross-functionally with clinical, commercial, and operational teams.
- Understanding of NHS commissioning, trust governance, and decision-making processes.
- Deep understanding of NHS clinical pathways and how operational constraints affect delivery.
- Ability to manage complex stakeholder environments, including senior clinical and managerial audiences.
- Strong planning and coordination skills, with the ability to create repeatable, scalable processes.